Terms and Conditions

Basis of Sale

  1. When an order has been made, Sprint Door Systems Ltd (SDS) can reject it for any reason.
  2. Any quotation is valid for a maximum period of 1 (one) month.
  3. Prices exclude VAT and other sales taxes and duties.
  4. The provided prices encompass products within our standard working hours, Monday to Friday, 7 AM to 4 PM (excluding bank holidays).

Delivery

  1. Included if agreed. Approximately within 30 working days from the date of receipt of deposit payment and definition of all design specifics (excluding bank holidays).
  2. If delivery of any Goods has not been made 60 days after the agreed time, the Customer shall be entitled to rescind the contract in respect of those Goods and return them, and the liability of Sprint Door Systems Limited shall be limited to a cancellation of the price due for those which have not been accepted by the Customer.
  3. The Customer shall be deemed to have accepted Goods 5 days after their delivery. After acceptance, the Customer shall not be entitled to reject Goods which are not in accordance with the Contract.
  4. Sprint Door Systems Ltd will deliver the Goods to the Delivery location by the time or within the period, agreed in the Contract, or failing any agreement, without undue delay.
  5. If the customer or its nominee fails, through no fault of Sprint Door Systems Ltd, to take delivery of the Goods at the Delivery Location, Sprint Door Systems Ltd can charge the reasonable costs of storing and redelivering them.
  6. Any claim that Goods have not been delivered must be notified in writing to Sprint Door Systems Ltd no later than 5 Working Days.

Installation

  1. Services required outside of our normal working hours may incur additional charges.
  2. Additional costs may be applicable for any specialised access equipment required during the installation process.
  3. Aborted visits are subject to the standard callout rate plus additional time squandered and access equipment.
  4. Should there be any unproductive time on site, it will be billed at our standard hourly rate.
  5. Note that a commissioning fee is applicable if a power supply is unavailable at the time of completion.
  6. Parking charges incurred during the visit on-site will be added to the final invoice once the job is completed.

Price and Payments

  1. 50% deposit required to process the order (for installations) and full payment strictly on the date of invoice (unless otherwise agreed in writing).
  2. All parts remain property of Sprint Door Systems Ltd until payment is made in full, we reserve the right to reclaim any parts after payment deadline is missed.
  3. If the Customer fails to make any payment when due, without affecting any other rights which it may have, Sprint Door Systems Ltd shall be entitled to exercise all or any of the following rights:
  4. suspend production and/or deliveries of Goods and/or performance of Services until paid;
  5. charge interest on the overdue amount at rate of 8% per annum above the official Bank of England Rate from time to time which shall accrue from day to day (both before and after any judgement) from the due date until payment in full is received by Sprint Door Systems or, if higher, equal to compensation and interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended).

Risk and Title

  1. Risk of loss of or damage to the Goods shall pass to the Customer at the time of the delivery of the Goods.
  2. Sprint Door Systems Ltd will still own the Goods, regardless of delivery, until the Customer has paid Sprint Door Systems Ltd in full for those Goods and VAT thereon, and all other sums due from the Customer to Sprint Door Systems Ltd at that time, provided that the property in the Goods can pass from Sprint Door Systems Ltd upon such property passing to the Customer’s buyer in the manner permitted below.
  3. While Sprint Door Systems Ltd still owns any of the Goods, the Customer:
  4. will hold those Goods on a fiduciary basis as Sprint Door Systems Ltd.’s property and on the Sprint Door Systems Ltd.’s behalf as bailee and depository for Sprint Door Systems Ltd;
  5. can use or resell those Goods on its own account in its ordinary course of trade to its usual type of customers only, but (in addition to Sprint Door Systems Ltd other rights) this right will terminate immediately if any step occurs towards an Insolvency Event;
  6. must not otherwise deal with, pledge, encumber (except by floating charge), sell or dispose of those Goods.
  7. If any step is taken towards any Insolvency Event or if the Customer is overdue in any payment due, all sums shall become immediately due and payable and the Sprint Door Systems Ltd can choose, by immediate notice to the Customer, to end the Customer’s right, if still continuing, to use or resell the Goods still owned by Sprint Door Systems Ltd, enter any place to recover the Goods, and suspend or cancel any deliveries, and Sprint Door Systems Ltd shall be entitled upon demand to the immediate recovery of all those Goods. The Customer irrevocably gives Sprint Door Systems Ltd authority to enter any place to recover those Goods. Such recovery shall not cancel the Customer’s obligation to pay the price for those Goods, provided that Sprint Door Systems Ltd must make a fair allowance for the value of any Goods which Sprint Door Systems Ltd has recovered.

Unintended Works

  1. Any additional interventions that are requested during attending will be counted separately, after sending a written quote to be returned, for confirmation and acceptance.

Works at Customer’s charge

  1. Permits, authorisations and licenses; flooring, foundations, masonry in general, laying of ground guides (the space / yard must be made suitable by the Customer for installation); preparation of power sockets on site and electrical lines for product testing, connection to the system is to be carried out with your electrician; unloading goods from trucks and work area positioning; site availability and accessibility; reception and storage of materials, lifting equipment for assembly such as crane trucks, lift trucks, platforms, etc. and related operators that may serve; waste disposal or materials removed, packaging of any kind.
  2. If the interventions to be carried out at your expense were not carried out before our intervention on site, such as to create obstruction, slowdown or suspension of assembly work, you will be charged for the costs incurred by Sprint Door Systems Ltd.

Invoice in case of stock

SPRINT DOOR SYSTEMS Limited – Terms & Conditions 2

  1. We inform that an invoice will be issued within the month foreseen for the delivery date, even in the event of storage at our warehouse, in

the event that the delivery could not be done due to construction delays attributable to the Customer or any delay not attributable to Sprint Door Systems Ltd.

  1. The agreed payment deadlines will start from the invoice issue date.

Health & Safety

  1. Pursuant to the Health and Safety at Work Act 1974 and subsequent amendments and additions, we await detailed information on the specific risks existing in the environment in which we will go to operate in addition to the prevention and emergency measures adopted in relation to your activity. Failure to present, within 15 days of receipt of the order, of the information on specific risks and on prevention and emergency measures, it appears to be communication from you of the absence of specific induced risks. In any case, during the work, we will work to coordinate with you to ensure the safety of your and our work. To carry out our assembly works, we need flooding availability of a work area with a free perimeter of at least 8 meters, to be committed exclusively with our staff and equipment, in which your employees do not will be able to access. Where the need arises, we kindly ask you to place us arrangement of a forklift truck driven by your forklift driver.

Warranty

  1. Sprint Door Systems Ltd offers a comprehensive 1-year Parts & Labour Warranty from the installation date, prerequisite;
  2. valid only within the country where the product was installed by Sprint Door Systems Ltd,
  3. and products installed by our certified technicians.
  4. Within the warranty period, Sprint Door Systems Ltd commits to repairing or replacing, at our discretion, any components that exhibit defects due to material or installation or manufacturing errors. We will provide all necessary parts and labour at no additional cost to rectify the defect.
  5. Covers the costs associated with the disassembly, removal, or shipping of defective parts.
  6. Exclusions include but are not limited to;
  7. damages resulting from improper operation and maintenance, lack of routine care, incorrect start-up procedures, or intentional damage,
  8. effects of external elements such as fire, water, chemicals, or abnormal environmental conditions,
  9. unauthorised modifications, or the use of non-approved parts,
  10. repairs by non-Sprint Door Systems Ltd Engineers,
  11. and any alterations to the product.
  12. Custom warranty stipulations.
  13. warranty services are provided during standard working hours, services outside of these hours may incur additional charges,
  14. additional costs may apply for any required access equipment,
  15. and this warranty does not cover damages resulting from misuse, abuse, or operation outside the manufacturer’s specified guidelines.

Post Completion Care

  1. All doors and products subject to BS EN 12431 and relevant UK Regulations must maintain an up-to-date service certificate throughout their usage;
  2. servicing must be conducted at either 6-month or 12-month intervals, depending on usage intensity and specific product requirements,
  3. a valid service certificate must be retained for the 12-month period following installation or last service date,
  4. and clients are responsible for maintaining accurate records of all servicing activities, which may be requested for review by Sprint Door Systems Ltd to ensure compliance with warranty and safety standards.
  5. If products are touched/altered by the Customer or Engineers outside of Sprint Door Systems Ltd.’s certified engineers, without prior notice and authorisation from Sprint Door Systems Ltd, all commercial guarantees to any title will forfeit and all Sprint Door Systems Ltd responsibilities regarding safety and defective product will lapse.

Sprint Door Systems Ltd.’s Customer Service

  1. London Office Call 01923 350045 – 24/7 emergency service.
  2. Manchester Office Call 01615 115858 – 24/7 emergency service.

Duration and Termination

  1. This Agreement will end with the payment of all the payments due.
  2. This Agreement termination will not affect either party’s accrued rights.
  3. Other than set out in this Agreement, neither party will have any further obligation to the other under this Agreement after its termination.

Governing law and jurisdiction

  1. This Agreement is governed and interpreted by the law of England and Wales. All disputes Arising under this Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Additional notes

  1. Should unexpected issues arise during the survey/inspection phase or when receiving data, this agreement will be modified accordingly and any order sent to it is cancelled and replaced with a new order appropriate to the necessary changes; what is offered to the Customer is manufactured according to our design standards, therefore, possible specific requests must be discussed and evaluated during negotiations and highlighted on the purchase order; anything not expressly mentioned must not be considered as chargeable to Sprint Door Systems Ltd.